Problem Note 19890: "username and password are required" when attempting to log on to SAS® Web OLAP Viewer
When attempting to log into SAS Web OLAP Viewer, you may receive a
message
username and password are required
even if you are correctly entering the username and password.
This problem might occur if the "User names and passwords on forms" and
the "Prompt me to save passwords" AutoComplete options are checked in
the Internet Explorer options. To check the AutoComplete options in
Internet Explorer, select:
Tools==>Internet Options==>Content Tab==>Autocomplete
The behavior of Internet Explorer seems to be that for each userid, it
will prompt you only twice to save passwords for a given page.
Therefore, the third attempt to log on to the SAS Information Delivery
Portal is successful.
To correct the problem, uncheck the "User names and passwords on forms"
AutoComplete option and select the "Clear Passwords" button.
Operating System and Release Information
| SAS System | SAS Web OLAP Viewer for Java | Microsoft Windows XP Professional | 3.1 | 4.2 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows NT Workstation | 3.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Server | 3.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Advanced Server | 3.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Datacenter Server | 3.1 | | 9.1 TS1M3 SP4 | |
| Microsoft Windows 2000 Professional | 3.1 | | 9.1 TS1M3 SP4 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2007-04-17 17:38:26 |
| Date Created: | 2007-03-30 15:35:13 |
